Welcome to Moniquesplace (“we,” “us,” or “our”). By accessing or using our website www.moniquesplace.co.za (“Website”) and purchasing products or services from us, you agree to be bound by the following Terms and Conditions. Please read them carefully.
If you do not agree with any part of these terms, please do not use our Website or purchase our products or services.
1. General Information
Moniquesplace provides comprehensive IT solutions, including sales, service, installation, and support for IT hardware and software.
These Terms and Conditions govern your use of our website, purchases, and engagement with our services.
2. Use of Website
- You must be at least 18 years old to use this Website.
- You agree to use our Website lawfully and not engage in any activity that may harm, disrupt, or interfere with our services.
- All content on the Website, including text, images, logos, and designs, is owned by Monique’s Place and is protected by intellectual property laws.
3. Products and Services
- We strive to provide accurate descriptions and images of all products and services.
- Product availability, specifications, pricing, and promotions are subject to change without notice.
- All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason.
4. Orders and Payment
- By placing an order, you offer to purchase products or services under these Terms and Conditions.
- Payments can be made via EFT only for now.
- Prices are inclusive of VAT unless stated otherwise.
- We reserve the right to update prices at any time. The price charged will be the price at the time of order confirmation (E&OE) Errors and omissions excepted.
5. Refund and Returns Policy
- Returns are accepted in accordance with our Refund and Returns Policy: [Link to Refund & Returns Policy page].
- Refunds are issued at our discretion and are subject to inspection of the returned product.
- Custom orders or software services may not be eligible for refunds unless legally required.
6. Shipping and Delivery
- We offer delivery within South Africa, with costs and timelines detailed at checkout.
- Risk of loss or damage passes to you upon delivery.
- Any delivery delays due to circumstances beyond our control (e.g., courier delays, force majeure) are not our liability.
7. Warranty and Support
- Products may come with manufacturer warranties, which will be provided at the time of purchase.
- We offer support services in line with your purchased service plan.
- Our liability for any defective product or service is limited to repair, replacement, or refund as per applicable law.
8. Intellectual Property
- All content on this Website, including logos, images, designs, and software, is the property of Moniquesplace or its licensors.
- You may not copy, reproduce, distribute, or use our content for commercial purposes without our written consent.
9. Limitation of Liability
- To the extent permitted by law, Moniquesplace will not be liable for any indirect, incidental, or consequential damages arising from your use of the Website, products, or services.
- Our total liability to you shall not exceed the total value of the products or services purchased from us.
10. Privacy and Data Protection
Your personal information will be handled in accordance with our Privacy Policy: [Link to Privacy Policy].
We comply with the Protection of Personal Information Act (POPIA) 2013 and other applicable data protection laws.
11. Termination
We reserve the right to suspend or terminate your access to the Website at our discretion, including in cases of suspected fraud, misuse, or violation of these Terms and Conditions.
12. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.
13. Amendments
We may update these Terms and Conditions at any time. Updated versions will be posted on this page. Continued use of the Website constitutes acceptance of any changes.
14. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Monique’s Place
Email: steven@moniquesplace.co.za
Phone: 011 822 9462
Website: www.moniquesplace.co.za